We're Hiring: Marketing Associate


LuckyDiem is looking for a dynamic, self-starter to join our team as a Marketing Associate. This is a unique opportunity to work in a fintech marketplace with users and customers.


Ideally the candidate will be located in the New York City metro area but for now the position is remote.


Job Responsibilities


Consumer (App):

  • Develop integrated app install marketing campaigns to attract and retain users

  • Create a cohesive customer contact strategy to optimize the customer journey and ultimately increase conversion, engagement and retention – utilizing marketing promotions, emails, push notifications and in-app notifications

  • Create effective acquisition testing strategies

  • Develop and implement the consumer-focused social media strategy across social media platforms such as Facebook, Instagram, Twitter, etc

  • Research the competition and determine how to best reach the core demographic

  • Track performance, make recommendations and iterate based on previous performance results

  • Deliver weekly and monthly reports on all KPIs

  • Handle customer support inquiries


Customer (Advertising Platform):

  • Assist with the onboarding of customers

  • Execute Customer Success Plan

  • Communicate with customer post-campaign launch

  • Help increase customer retention rate


Skills:

  • Experience in paid social advertising and SEM campaigns with a proven track record

  • Understanding of the digital B2C business with a mix of CRM, media, creative and customer journey knowledge

  • Experience with mobile app UI/UX best practices and gamification tactics a plus

  • Strong analytical skills, with the ability to be articulate, professional and decisive

  • Strong computer skills with Microsoft Office (Word/Excel/Powerpoint) and Adobe Creative Suite

  • Experience with Google Analytics

  • Must be able to work in a fast-paced environment

  • Excellent attention to detail. Strong project management skills with demonstrated ability to multi-task and set priorities within a tight timeline

  • A minimum of 1-2 years in a digital marketing role and a Bachelor's Degree is required


To apply for this position, please forward your cover letter and resume to jobs@luckydiem.com.